At BETA Securities S.A. we seek to respond to the demands of our customers with integrity and high-level services, and we place particular emphasis on any complaints or comments we receive.
If any issues have arisen from our services or you would like to comment or suggest an improvement, you can contact us by the following ways:
- Visit our offices, 29 Alexandrou str. Athens
- Call Customer Service at 210 6478900
- Complete and email us the Complaint Form
- Send a letter with your contact details and the subject of your concern
Customer Complaint Service, in collaboration with the relevant departments of the Company, will investigate the matter objectively and will respond to you in writing in accordance with the time frames set by the applicable regulatory framework. If further time is needed to manage it, you will be informed.
If you are not satisfied with our response, you can contact the Banking and Investment Services Broker at www.hobis.gr, the Securities and Exchange Commission at www.hcmc.gr.